big lotrePrivacy Policy

This page describes what we collect when you use big lotre and how we keep that data protected. We at big lotre take your privacy seriously. We collect only the information needed to verify your identity, process your deposits and withdrawals, and comply with local law. Our services are available only where local law permits.

We use industry-standard encryption to protect your data in transit. Your account information, payment details, and game history are stored on secure servers. We do not sell your personal data to third parties. We share information only with payment processors, identity verification providers, and legal authorities when required by law.

If you have questions about how we handle your data, contact our support team through the help section in your account. We are available in English and Indonesian during business hours.

What we collect on big lotre

When you open an account on big lotre, we collect your full name, date of birth, email address, and phone number. We also collect your identity document (KTP, passport, or driver's license) and a selfie for verification purposes. This information is required to comply with anti-money-laundering regulations and to prevent fraud.

We collect payment information when you deposit funds. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive confirmation of your transaction but do not store your e-wallet credentials. If you transfer funds directly to our e-wallet, mobile banking, local payment, or online payment virtual account, we record your bank details and transaction history. All payment data is encrypted and stored securely.

Account data

Name, email, phone, date of birth, identity document, selfie.

Payment data

Deposit and withdrawal history, payment method, transaction amounts.

Game data

Bets placed, games played, winnings, losses, account balance.

Device data

IP address, browser type, device type, operating system.

Cookies

Session tokens, login preferences, language settings.

We also collect information about your device and how you use big lotre. This includes your IP address, browser type, device type, and operating system. We use this data to detect fraud, prevent unauthorized access, and improve our platform. We do not track your location or use your camera or microphone without your permission.

How we use your data on big lotre

We use your personal data to verify your identity, process your deposits and withdrawals, and settle your bets. We also use your data to comply with anti-money-laundering regulations, prevent fraud, and respond to legal requests. We do not use your data for marketing purposes unless you opt in.

We encrypt all data in transit and at rest, and we limit access to your information to authorized staff only.

We may contact you via email or SMS to confirm your identity, notify you of account activity, or inform you of changes to our service. We will not contact you for marketing purposes without your consent. You can manage your communication preferences in your account settings.

Third-party processors and data sharing

We share your data with payment processors to handle your deposits and withdrawals. These processors include e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking. We also share your data with identity verification providers to confirm your identity. These third parties are bound by confidentiality agreements and may not use your data for any purpose other than providing their service.

We may share your data with legal authorities if required by law or court order. We may also share aggregated, anonymized data with analytics providers to understand how our platform is used. This data cannot be used to identify you personally.

Your rights and data retention on big lotre

You have the right to access, correct, or delete your personal data. You can request a copy of your data by contacting our support team. We will provide your data in a portable format within a reasonable timeframe. You also have the right to object to certain uses of your data, such as marketing communications.

1. Request your data

   Contact support to receive a copy of all data we hold about you.

2. Correct inaccuracies

   Update your name, email, or other account details in your settings.

3. Delete your account

   Request account closure and data deletion through support.

We retain your data for as long as your account is active and for a reasonable period afterward to comply with legal obligations. If you close your account, we will delete your personal data within 30 days, except where we are required by law to retain it. Payment records and game history may be retained for longer periods to comply with anti-money-laundering regulations.

Cookies and tracking on big lotre

We use cookies to keep you logged in, remember your preferences, and improve your experience on big lotre. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use our platform. We do not use cookies to track you across other websites.

We use analytics tools to understand how users interact with big lotre. These tools may set cookies or use similar tracking technologies. The data collected is anonymized and cannot be used to identify you personally. You can opt out of analytics tracking by disabling cookies in your browser.

Data security and international transfers

We at big lotre use SSL encryption to protect your data in transit. Your password is hashed and never stored in plain text. Our servers are protected by firewalls and intrusion detection systems. We conduct regular security audits and penetration tests to identify and fix vulnerabilities.

Our servers may be located outside your jurisdiction. By using big lotre, you consent to the transfer of your data to countries outside Indonesia. We ensure that all data transfers comply with applicable data protection laws. If you do not consent to international data transfers, you should not use our platform.

Policy updates and contact

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or through a notice on our platform. Your continued use of big lotre after any change constitutes your acceptance of the updated policy. If you do not agree with any change, you may close your account and request a withdrawal of your balance.

If you have questions or concerns about our privacy practices, contact our support team through the help section in your account. We are available in English and Indonesian during business hours. We will respond to your inquiry within a reasonable timeframe. Our services are available only where local law permits.

We are committed to protecting your privacy and operating transparently. We do not sell your data, we do not track you across other websites, and we do not use your information for purposes you have not consented to. Your trust is important to us.